Please refer T&Cs sent via welcome e-mail. In case of total loss/ Product is not repairable, replacement of the same model will apply, if the same model is not available then Salama will reimburse the eligible amount in the form of Amazon gift coupon. Your product will be repaired and returned to you in a specified amount of time. Extended warranty plan is applicable on New devices or appliances and Plan is valid only if purchased with a valid product from Amazon in the same cart or if purchased within 30 days post product purchase.
VALIDITY: Salama Care Extended Warranty Plan begins the day after your manufacturer warranty end date and will be valid for a subsequent period of Twelve (12) or Twenty-Four (24) months or Thirty-Six (36) months (as per plan opted by the customer).
After ordering, for plan related details, check 'Buyer/Seller messages' under Message Center at 'amazon.ae/msg' or check your Amazon registered email ID.You can raise a claim/enquire about refunds/enquire about tax invoice by contacting our helpline +971 and share your order ID and we will take care of the rest.
